ACCOMMODATION
Q: What are the room configurations?
A: Three options: Twin Bed in 2 Bedroom Apartment / Queen Bed in 2 Bedroom Apartment / Queen Bed in 1 Bedroom Apartment. Pricing differs depending on choice of room.
​
​Q: Where are we staying?
A: Accommodation will be in Glen Waverley, a suburb located in Melbourne’s southeast. Glen Waverley is known for its vibrant dining scene, excellent amenities, and proximity to some of the best golf courses in Victoria.
​
FLIGHTS & AIRPORT TRANSFERS
Q: How will flight arrangements be like?
A: Each traveller is responsible for their own flight bookings and you may book flights based on your own preferences. Please take note of airport transfer schedule as advised on the trip itinerary.
​
BOOKING & CANCELLATIONS TERMS
Full Terms and Conditions here.
​
​Q: Is full payment required upon making a booking?
A: Yes, full payment is required to confirm your booking with us.
​
Q: How can payment be made?
A: All payments can be made through our website via credit card.
Q: What are the general trip cancellation terms like?
A: Any cancellation of bookings by customers must be in writing and the following charges / refund terms apply:
-
90 days or more prior to commencement of trip date: Full Refund.
-
89 days or less prior to commencement of trip date: No Refund (unless a substitute can be found).
-
For all cancellations, a AUD 150 processing fee per person will be charged.
​
Q: Are the trip dates fixed? Am I able to select my own travel dates?
A: All trip dates are predetermined and bookings will adhere strictly to the specified dates. Changes to trip dates will not be allowed.​​
MEALS
Q: Are meals included in the package price?
A: Meals are not included in the package price. ​Melbourne is renowned for its diverse food scene, offering a wide range of cuisines to suit every taste. The city also has a thriving Halal food scene, with plenty of options available. We are happy to provide recommendations and assist with restaurant bookings based on your dietary preferences and requirements. ​​​
​
GREEN FEES
Q: Why are green fees not included?
A: Our trips are designed to be flexible, allowing guests to decide whether they want to play or take a rest day. Excluding green fees also accounts for potential weather changes, allowing the flexibility to plan accordingly.
​
Q: How much are the green fees?
A: Here’s a quick guide to green fees and cart hire prices at select resorts. Prices below are in Australian Dollars (AUD).
DRESS CODE
Be mindful of the dress code standards which apply at all times:
-
Collared shirts
-
Closed shoes (no slippers)
-
No singlets, t-shirts or bare torsos
-
No denim or baggy track pants
LOCATION
​Q: Where is Melbourne?
A: Melbourne is the capital city of the state of Victoria, located in the southeastern part of Australia. It is known for its vibrant culture, world-class dining, and diverse experiences.
​
​Q: Where are we staying?
A: Accommodation will be in Glen Waverley, a suburb located in Melbourne’s southeast. Glen Waverley is known for its vibrant dining scene, excellent amenities, and proximity to some of the best golf courses in Victoria.
​​​​​
TRIP INCLUSIONS AND EXLUSIONS
Q: What is included in The Snow Journey Package?
A: The following are part of the package:
-
Accommodation
-
2-Way airport transfers
-
Daily transport to up to golf courses, sightseeing, group activities and group dinners.
​
Q: What is not included in The Snow Journey Package?
A: The following are not part of the package:​
-
Flights
-
Travel insurance
-
Green fees
-
Equipment rental
-
Lessons
-
Meals and personal expenses
​
MEAL ARRANGEMENTS
Q: How will meals be settled during the trip?
A: Meals are not included in the package price and will be at your own expense. However, we’re happy to recommend dining options and assist with reservations based on your preferences.
We may arrange optional group dinners at selected restaurants for those who wish to join. Melbourne is known for its vibrant food scene, offering a diverse range of cuisines, including a variety of Halal-friendly options.
​​
Q: Are there any convenience stores or supermarkets around our accommodation?
A: Yes, the accommodation is centrally located in Glen Waverley, with easy access to supermarkets, grocery stores, and convenience stores. Coles, Woolworths, and ALDI are within walking distance, offering fresh produce and essentials.
Nearby, The Glen Shopping Centre features retail stores, specialty grocers, and international food markets. The area also has Asian grocers and convenience stores, providing a variety of everyday and specialty items.